Vision, Mission & Values

 

Our Vision

To be the most preferred, trusted and pioneering bank in the region under our motto ‘One Nation ... One Bank’

 

Our Mission


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* Be a Pioneer in introducing customer-centric products and services.


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* Exceed customers’ expectations by providing best-in-class quality services and superior value through a unique banking experience.


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* Continue to contribute to the region’s socio-economic growth.


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* Benefit Stakeholders’ through professionalism and continuous success.


Our Values


Our shared values in accomplishing the Mission revolve around treating everyone with the utmost respect and dignity while striving to contribute to human and financial progress.

  • Everything we do is primarily guided by the following values:


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* Integrity

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* Honesty

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* Transparency

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* Ambition

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* Innovation

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* Teamwork

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* Excellence


These values not only guide our every day relationships with our clients, employees, shareholders, and the communities we serve, but also provide the foundation for our approach to sound corporate governance. 


  Al Masraf remains committed to the highest standards of corporate governance, beginning at the senior most level with the corporation's Board of Directors and Executive Management who foster an environment conducive to sound practices. Al Masraf fully comprehends the purpose of maintaining ambitious corporate goals and protecting its bank’s reputation by conducting business practices in accordance with the highest ethical, legal, and moral standards.

English

Al MASRAF Tower
Hamdan St. Tourist Club Area
P. O. Box 46733 Abu Dhabi,
United Arab Emirates

Tel.: (971) (2) 6721900 (20 lines);
6721600 (10 lines) Fax: (971) (2) 6777550, 6793497