From General Manager’s Desk

 

I am pleased to advise Al Masraf customers that in line with the bank’s vision, our march towards quality and excellence which was initiated in 2001 is gathering more momentum. Recently, the bank has changed its core banking systems with supporting hardware and software; and now we are presenting to you Al Masraf New Corporate Identity.

  Further strategic initiatives are being undertaken to achieve excellence in all the areas of our business. We are confident that you have begun to realize the changes and the improvement in the services we render to you. We also plan to provide you with a variety of products and services so that you have a wide choice and you will be able to comfortably fulfill your needs within Al Masraf. Our branch network will also be increased to serve you better from different locations.

 

We intend to provide par excellence services to our customers. Our quest for quality will not cease. We like to exceed our customer expectations.

 

You may be aware that Al Masraf is the only bank in the UAE which is owned by the Federal Government of UAE. Al Masraf is financially very strong and enjoys the valuable support of the UAE government and many respected banks from the Arab world.

 

To serve you better, we require your wholehearted support. My team and I are poised to take every possible step to serve you better than the others in the region.

 

I look forward to seeing you grow with Al Masraf and to join us to this journey: 

 

One Nation, One Bank.

 

 

Ibrahim Nasser Rashid Lootah

General Manager & Member of Board of Directors, Al Masraf

English

Al MASRAF Tower
Hamdan St. Tourist Club Area
P. O. Box 46733 Abu Dhabi,
United Arab Emirates

Tel.: (971) (2) 6721900 (20 lines);
6721600 (10 lines) Fax: (971) (2) 6777550, 6793497